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Systems included as options but selected by one or zero respondents included: Halogen, Kenexa, Oracle, Pilat HR Solutions, Plateau Systems and Saba Software. Solutions identified in the "other" category included PeopleFirst, Lotus Notes and other lesser known technologies.

Organizations that seek to be great at performance management recognize that technology is a critical enabler because it can:
  • Extend a common tool to hundreds or thousands of employees
  • Enforce a single, consistent series of process steps for all participants
  • Illustrate connections among aligned goals up and down the organization
  • Guide activities and milestones to match a prescribed time line, with automated reminders and alerts for approaching deadlines
  • Provide integration points to other critical talent management processes such as pay for performance, learning and development, and succession planning
  • Smooth the exchange of information and feedback between HR, managers and their direct reports
  • Compile a critical repository of performance data to correlate with key business outcomes
“When we automated our performance management process, the system forced people to write SMART goals,” said Chris Skerlong, Chief Learning Officer at Highmark Blue Shield. “But the technology pointed out that many people struggled to write effective goals. We wouldn’t have seen this weakness using a paper-based system.”



 
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