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Page 4 of 4
As performance management’s strategic import increases, theories and
principles will gradually evolve to highlight proven techniques and
best practices that will be adopted with greater frequency. Technology
also will mature to account for more constructs of the performance
process, representing those as system features that anticipate required
configuration options. Organizations with no performance management
processes are likely to adopt “plain vanilla” versions of processes
resident in technologies in much the same way that some late adopters
of ERP technology are implementing “out-of-the-box” processes in
systems like SAP.
Vendors of performance management software say they are experiencing a
steep rise in license sales in the last few quarters. This would
indicate that more organizations want to accelerate their ability to
extract value from performance management. If the technology adoption
rates continues to accelerate, vendors will work quickly to add new
functionality and to improve the level of configuration they offer to
account for slight differences in each company’s implementation of
performance management. Organization processes also will accelerate
through the maturity curve. The migration of performance management
technology from “immature” to “mature” will speed up through these two
parallel growth curves.
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