Competencies

Page 1 of 3 Successful companies place value on two distinct dimensions of performance and performance management is about more than just the business results required by the cascade from the strategic goals of the business. It is also about the way that those goals are reached. These two dimensions are often characterized as “the what” and “the how” of performance. The “what” are the business goals that describe the set of results an employee is committing to deliver over the course of the performance period. The “how” represents competencies or behaviors they’re expected to demonstrate as they go about doing their work. It’s not enough to meet a sales quota if an account executive treats people poorly and destroys relationships in the process. The survey population agrees with sixty-nine percent saying they do rate competencies as part of the performance management process. Competencies serve two functions in a performance management process. They are one factor in measuring a person’s overall performance success, and they serve as a mechanism for driving career development.   << Start < Prev 1 2 3 Next > End >>