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For years, annual performance appraisals were completed on paper and went into the dark abyss of an individual’s personnel file. Paper systems offered little visibility into the activities that were planned or executed by teams or individuals, or the degree of success or failure of those plans.

As organizations shift to true performance management, limitations of paper-based systems become evident. While paper-based systems might smooth an adoption curve for a work force with limited computer skills, they hamper efforts to build and enforce process consistency and to create long-term, lasting value from performance data.

However, the majority of survey respondents report they have yet to automate their processes as indicated in the table below.
It’s evident that no single vendor has more than 5% market share in the survey population.
 
Vendor Usage

 
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