For years, annual performance appraisals were completed on paper and
went into the dark abyss of an individual’s personnel file. Paper
systems offered little visibility into the activities that were planned
or executed by teams or individuals, or the degree of success or
failure of those plans.
As organizations shift to true performance management, limitations of
paper-based systems become evident. While paper-based systems might
smooth an adoption curve for a work force with limited computer skills,
they hamper efforts to build and enforce process consistency and to
create long-term, lasting value from performance data.
However, the majority of survey respondents report they have yet to automate their processes as indicated in the table below.
It’s evident that no single vendor has more than 5% market share in the survey population.